eSIM installed but no internet? Start here
Work through connection settings before deleting your eSIM profile.
Check the plan first
Are you in the covered country? Is the plan active, within validity and still holding data? A travel eSIM may not connect outside its coverage area. Open your order and installation details.
Check your data line
Mobile data must be on and the travel eSIM selected as the data line. Enable roaming on it if required by the installation instructions. Your home SIM has a separate roaming setting.
Refresh the connection
Briefly toggle airplane mode or restart the phone. Start with automatic network selection. If manual selection is needed, choose a network listed for your plan. Do not guess APN values; only use the supplied settings.
Do not delete the profile
A connection problem does not necessarily mean installation failed. Avoid deleting the eSIM or resetting your phone: the code may be single-use and reinstallation may not be possible.
Contact support with useful details
Email https://veyresim.com/support with your order reference, current country, phone model and error message. Hide QR codes, activation codes and personal details in screenshots. Installation guide · Apple roaming settings