How to install your eSIM

Install using a QR code or manual details.

Check that your exact phone model supports eSIM and is carrier unlocked.
Use Wi-Fi or another internet connection during installation.
Keep your QR code and activation details private.
Contact support before deleting an eSIM. Reinstallation may not be supported by your plan.

Choose your phone

Installation steps for iPhone

Open your eSIM in your account to view the QR code.

Open Add eSIM in your phone settings and scan the QR code. Menu names vary by device.

Follow the on-screen steps. Select the eSIM for mobile data and follow your plan’s roaming and APN instructions.

Installation and the start of validity may happen at different times. Read your order’s activation conditions before installing.

Open the QR code on another screen if needed. Some phones also support adding it from a saved image.

If you cannot scan the QR code, use the manual installation details.

Tell us where you got stuck. Open a support request from your account for help with setup or mobile data.